SMS Privacy Policy

Last updated: June 2025

Overview

Deep End Washes ("we," "us," or "our") is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your mobile phone number and the text messages we send you.

Types of Messages We Send

By providing your mobile phone number, you consent to receive text messages from Deep End Washes for the following purposes:

  • Appointment Reminders — Reminders sent before your scheduled service.
  • Booking Confirmations — Confirmation texts when you book an appointment.
  • Thank You Messages — A message after your service is completed.
  • Invoice & Payment Notifications — A text with your invoice and a secure payment link.
  • Promotional Messages — Occasional offers or announcements (only if opted in).

Message Frequency

Message frequency varies based on your appointment schedule and account activity. You may receive up to 4–6 messages per month on average, though this may be higher during active booking periods.

Rates & Charges

Message and data rates may apply. Contact your wireless carrier for details about your messaging plan.

Non-Sharing of Mobile Numbers

We do not sell, rent, share, or disclose your mobile phone number to any third party for their marketing purposes. Your phone number is used solely to send you the messages described in this policy and to provide you with services from Deep End Washes. We will never share your mobile number with third parties without your explicit consent, except as required by law.

How to Opt Out

You can cancel SMS messages at any time. Simply reply STOP to any text message from us. After sending STOP, you will receive a one-time confirmation message and no further messages will be sent unless you re-subscribe.

How to Get Help

For assistance, reply HELP to any of our text messages, or call us at (209) 486-7845. Carriers are not liable for delayed or undelivered messages.

Data Security

We take reasonable precautions to protect your mobile number and personal information from unauthorized access, use, or disclosure. Your data is stored securely and access is limited to authorized personnel only.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our SMS service after changes constitutes acceptance of the updated policy.

Contact Us

Questions? Call us at (209) 486-7845 or reach out on Instagram @DeepEndWashes.